Tag

Nielsen Norman Group

2 articles

A bold vintage screen-print illustration in warm cork-board tan, espresso brown and rust terracotta of a large pinned index card split down the middle into two forking panels, one ruled like a printed interview transcript and the other gridded like a machine-readable file.

Product Design

UX.md and DESIGN.md Reveal What AI-Ready Documents Leave Out

Nielsen Norman Group published contradicting July 2026 essays on AI design documents, exposing the alignment work curated context alone doesn't do.

A bold vintage screen-print illustration in cream, deep teal and warm ochre of a large geometric hamster wheel built from angular triangular spokes inside a rectangular cage frame.

Product Design

The EU AI Act Ends Chatbot Design's Hide-the-Human Bet

Nielsen Norman Group's July research and the EU AI Act's 2 August transparency deadline are turning chatbot handoff design from a cost lever into a compliance problem.